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HOW TO SOLVE ISSUE WHEN AN ERROR OCCURED WHILE ENTER NEW RENTAL DETAIL FOR YA2020
This announcement was broadcast only for those customers that has upgrade to version 1.98.1.0 and those that have issue where an error show "Access Violation at address 085D561D in module PkgTaxFile2020.bpl. Read of address 000000" while adding new rental record for YA2020.
Regarding the version of 1.98.1.0, we found there is problem in YA2020 when user create rental record where there is an error show as per mention aboved. We have fix this issue in the latest file of brasstax client setup.exe (dated on 30/8/2021). To solve this issue, user have to follow the steps below:
1) Please do backup from housekeeping
2) Click on the link below to download fix client setup
http://www.ealink.com/download/Corporate/BRASSTAXClientSetup.exe
3) Replace the file under \\server\ealink\brasstax\corporate (this is refer to data directory location)
4) Finish replace, then run this file
5) Login & try again
6) If it was ok, then repeat step 4 & 5 for other machine that use brasstax corporate as well.
We apologized for the inconvenience caused
Regards
Brasstax Support Team
Monday, October 4, 2021
